What Clients Say!

"Diane has made a significant contribution to our team over the past several years. Diane is flexible to work with, and can adapt her writing style for various projects in both Software Documentation and Marketing. We continue to choose to work with her because of the quality of her work and her commitment to our projects."

-- Andrea Leganchuk, Vice President at TASKE Technology

"Diane quickly gains a solid understanding of the technology and products of her client, giving her great insight and suggestions on the documentation approach. She is also very effective as a blog writer for corporations that need to improve their social media presence. She does fantastic work, is highly professional and is a complete pleasure to work with."

-- Jeff Bennett, Vice President of Client Services at CNW Group

"Diane takes complex topics (often ones that she's seeing for the first time) and communicates them simply and effectively. Her technical skills are also excellent. She is extremely personable and works effectively with many different personalities, from developers to marketers. She’s timely and has a friendly and approachable demeanor about her which makes the entire process enjoyable."

-- Mark Cerullo, Senior Product Manager at j2 Global

"Diane...has a strong aptitude for picking up new concepts and communicating them clearly for our users. Our teams enjoy working with her and she provides her deliverables in a timely manner, adapting to project requirements as they evolve.”

-- Joanne Kern, Training and Education Manager, CNW Group

"...Diane is a seasoned and professional writer, who knows how to interpret complex concepts. Her work is thorough and can be trusted to get the job done, and done well! In addition to her writing and technical skills, Diane is extremely personable and a pure delight to work with...."

-- Julie Chartrand, Senior Technical Writer at MD Physician Services


About Diane

After graduating from the University of Waterloo with a degree in Rhetoric and Professional Writing, I started my career in the high-tech industry. In 1990, I made a lifestyle decision and moved to Ottawa, where I continue to regularly take advantage of the bike paths and golf courses in the summer, and, of course, the canal for skating in the winter.

While I enjoyed the time that I was employed by several leading-edge software vendors, I wanted to be responsible for my own business. I started working as an independent writer in 1995. Since then, I have had the opportunity to work with thirty-seven organizations, across fifteen markets in both the private and public sectors. With the growth of the high-tech industry in Ottawa through the 1990s, I was fortunate to be part of a variety of teams who made significant contributions to the technological advancements we enjoy today.

I am always looking forward to my next opportunity to work on innovative projects. You can contact me by email.