Recommendations

Here are a few words from my clients about their experience working with me.

"I had the sincerest pleasure working with Diane at YOUi Labs. She was contracted to write several case studies, scripts for demo videos and website material. Although it was her first time writing specifically on Natural User Interfaces and the technology powering them, Diane grasped the concepts incredibly quickly and made each piece of work engaging and relevant. She interviewed key stakeholders for each piece, pulled out the pertinent points and wrote about complex subjects in a clear, concise way appropriate for the external audience we were reaching - all within an amazing turnaround time. I could not recommend a writer any higher. Diane 'gets it' from the word go. and produces high quality results every time in a timely and very responsive manner. I wouldn't hesitate to hire her again."
-- Karen Rudnitski, Firefox for Android

"Diane has made a significant contribution to our team over the past several years, which has proven to be more cost-effective than hiring a full-time writer. Diane is flexible to work with, and can adapt her writing style for various projects in both Software Documentation and Marketing. We continue to choose to work with her because of the quality of her work and her commitment to our projects."
-- Andrea Leganchuk, Vice President at TASKE Technology

"I have known Diane for many years, and have worked with her on several occasions, with several companies. Diane quickly gains a solid understanding of the technology and products of her clients which always gives her great insight and suggestions on the documentation approach. It is this skill that has also made her very effective as a blog writer for corporations that need to improve their social media presence. As any of her clients will tell you, she does fantastic work, she is highly professional and is a complete pleasure to work with."
-- Jeff Bennett, Vice President of Client Services at CNW Group

"I had the pleasure of working with Diane on a number of projects. She takes complex topics (often ones that she's seeing for the first time) and communicates them simply and effectively. Her technical skills are also excellent. She is extremely personable and works with many different personalities, from developers to marketers, with little to no direction...She’s timely and has a friendly and approachable demeanor about her which makes the entire process enjoyable."
-- Mark Cerullo, Senior Product Manager at j2 Global

"Diane...has a strong aptitude for picking up new concepts and communicating them clearly for our users. Our teams enjoy working with her and she provides her deliverables in a timely manner, adapting to project requirements as they evolve."
-- Joanne Kern, Training and Education Manager, CNW Group

"...Diane is a seasoned and professional writer, who knows how to interpret complex concepts into user-friendly documentation. Her work is thorough and she can be trusted to get the job done, and done well! She was also able to provide technical guidance on the tools that we use and ultimately helped us improve our processes. In addition to her writing and technical skills, Diane is extremely personable and a pure delight to work with...."
-- Julie Chartrand, Senior Technical Writer at MD Physician Services